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Macs make automated backup childishly easy: simply plug in an external hard drive and OS X will ask whether you want to use it as a Time Machine disk. Say yes, and you’ll then get fully-automatic, hourly, versioned backups without doing anything further.

Unplug it to take your MacBook out & about, and it will catch up as soon as you return and plug it back in. Even easier, get a Time Capsule, and those backups take place over wifi, so you don’t even have to connect a drive.

But I’m a belt-and-braces chap. I like multiple backups, and I like one of those backups to be off-site. That way, if the house burns down, or a burglar takes both my Macs and my backup drives, I still have access to my data. Which is where online backup services come into play. Think of them as your backup of last resort.

iCloud, covered in my cloud storage roundup last week, already backs up quite a lot of your data – but nothing like all of it. The services covered here are ones that backup either your entire Mac, or a large proportion of it …

But once the backup finally completes, the backup app sits quietly in the background keeping it updated. Every time you create, change or delete a file, the change is mirrored on the backup server. Since it’s online, it does this anytime you have an Internet connection, which means it works as well when you’re in a hotel on the far side of the world as it does when you’re at home.

I mentioned a caveat: most services do not backup your entire drive, only the data files. So you’ll get back your photos, music and documents, but usually not your apps, preferences, settings and so on. There are a few services that give you the option to backup everything, and I’ll mention those as we get to them. Note too that many services don’t support multiple drives: if you have more than one drive in your Mac, only the main one gets backed-up. You can see below the exceptions.

As with cloud storage, there are a huge number of competing services, and my view is that you are safest with the major players. Small startups come and go all the time; not such a problem if you bought a $10 accessory from them a year ago, rather a bigger problem if your backup disappears along with the company. I’m thus again focusing on the best-known companies: Backblaze, Bitcasa, Carbonite, CrashPlan and Mozy.

Backblaze is one of the best-known services out there. It focuses purely on backing-up a single machine: there are no file-sync features, and no public sharing of files. It backups your entire Mac, the software is easy to use and upload speed is decent. If the worst does happen, and you need to restore a trashed, lost or stolen Mac, there is the (paid) option of having your backup sent to you on an external drive rather than having to wait for everything to download.

Supports multiple drives: Yes

Update (24th Oct 2014): Bitcasa has now ended its unlimited backup service.

Supports multiple drives: Yes

I’m including Carbonite because it’s one of the best-known services, but it’s unfortunately not one I would recommend. It’s predominantly a Windows service, with limited options for Mac users (no option for multiple drives even at extra cost, for example). Last time I used it – admittedly a couple of years ago – the Mac app also started eating CPU cycles for breakfast.

Although the service claims to offer unlimited capacity, it throttles upload bandwidth after the first 35GB, so if you have a lot of data, that initial upload takes a very long time. On the plus side, there is a $229 option for 250GB across unlimited computers that may be a good deal for some families and small businesses.

Supports multiple drives: No

I’ve been using CrashPlan myself for a couple of years. One of the key reasons for choosing it is that it genuinely allows you to backup your entire machine, system files and applications included. Ok, you’ll probably never want to recover apps that way, but I can be confident all my settings and preferences are available in my cloud backup as well as my local ones.

I also serve as a good test of that ‘unlimited’ claim: with two 1TB drives in my Mac, totalling around 1.4TB of data, the initial backup took a few weeks, but it all got there and with no visible throttling. Like most services, it doesn’t upload everything as standard, but unlike most you can tick boxes to make it do so. A menubar mini-app lets you track backup status, while you open up the main app to take a more detailed look or change settings. CrashPlan uses CPU cycles intelligently, using more of them when your Mac is idle and fewer when it’s in use. You can also pause upload if you want to maximise your upload bandwidth for something else.

Supports multiple drives: Yes

Mozy was one of the earliest online backup services, but has now fallen somewhat behind the curve, no longer offering unlimited capacity and with no support for multiple drives. Instead, you have to choose between 50GB on one computer for $66/year ($5.99/month with one month free for annual payment) or 125GB on up to three computers for $110/year. The website looks a bit 2005 too!

However, it can be a good deal if you want to protect more than one Mac and don’t have more than 125GB of data in total. There are also options for adding additional capacity and extra computers. Mozy also supports file-syncing between computers through its public beta of Mozy Stash (a free upgrade for any paid account), so it’s worth looking at for multiple Mac owners.

Supports multiple drives: No

There are of course many more services out there. Of the big ones covered here, Backblaze offers the best deal, at $50/year for unlimited capacity and with support for multiple drives. At $60/year, CrashPlan costs a little more, but has served me well. Bitcasa will probably give you the quickest initial upload and highest security, if you’re willing to pay a little more for it ($99).

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Why Is Online Privacy Important ?

Why Is Online Privacy Important? What Is The Significance?

Privacy is something which we yearn for. We have things to hide, which we don’t want to be seen such as banking details, credit card details, social security number and more. We would never want this information to be stolen or used without our permission. Therefore, we must aim to protect our data. It is your information; therefore, it must not be used without your permission. It is your responsibility to protect your privacy.

Know More :-  Tips And Tricks For Secure Online Banking

How The Data Can Be Used?

But if the hackers could get hands on your data, then your personal information could be at risk. You will not ever want that to happen. So, to prevent them from happening, you need to take care of a few things.

Secure Passwords

Passwords are very important, they are keys to our digital world. Hackers use a lot of tricks to hack them. To protect your passwords, you need to use complicated and strong passwords.

A strong password should always have a length of eight characters and is a combination of uppercase, lowercase letters, numbers along with symbols. Your name and physical address bits should not be used.

Wherever there is 2FA available, make sure you have enabled it. As it is another way of proving that you are accessing the account.

Never save passwords on your device. 

Privacy Settings

You must be cautious while customizing privacy settings of social media accounts. You must cross-check what information is shared with whom.

Protect Your Digital Footprint

When you post something online, it stays there forever, even if you delete. A digital footprint is similar to the digital paper trail. It can be anything including Forum registrations, photos, videos that you post, they all leave trails of information about you.

Install Trustworthy Security On All Devices

It is recommended to install a good security program on your devices to ensure protection and security. A reliable security software safeguards your device from spyware, phishing, rogue websites, keyloggers and more.

Create Backup Of Your Data

It is very important to keep a backup of your data to have an upper hand when under attack. If your system is influenced by Ransomware, then your data is kept, and you are forced to give ransom to get the data back. You can back up your data locally or use online backup storage as well.

Always Keep Your Operating System Updated

Software updates are released to keep your system safe against all the vulnerabilities and bugs. Therefore, it is recommended to update your system operating system to not only keep your computer secure by fixing security holes but also get access to new features.

Now you know why privacy matters and how it can affect your reputation and day to day life. So, starting today being cautious of what you do online and make sure you know what is tracked and what is not!

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Why Is A Good Online Reputation Important?

Your online reputation can make or break your business. On the one hand, a great online reputation with overwhelmingly positive reviews can help you get new customers and set yourself apart from the competition.

But, on the flip side? A negative online reputation can keep prospective customers from even reaching out to your business for more information. And, it doesn’t matter whether that reputation is warranted or not.

Nobody wants that.

Let’s face it: Your online reputation is important if you want to win new customers and build trust with existing customers.

In this post, we’re going to explore:

What your business’s online reputation is.

The importance of a business’s reputation, in general.

Eight reasons a good reputation is crucial to the success of your business.

What Is Your Business’s Online Reputation?

Before we get into why your business reputation is so important, let’s talk about what it actually is!

Your online reputation includes any other factor that can play into how a customer or potential customer perceives your business online.

This includes:

Online review sites.

Local listings sites.

Your website.

Your social media sites.

So, when it comes to building a good online reputation, it’s important to keep all these factors in mind – even if you’re focusing mainly on your online reviews.

The Importance of Your Business’s Online Reputation

Reviews and online reputation play a critical role in how customers search for new businesses. In fact, online reviews impact purchasing decisions for 93% of people.

You might be thinking: Yeah, but what if I don’t have any reviews – isn’t that better than having a negative online reputation?

First of all, no reputation is just as bad as having a negative business reputation – you want people to find information about your business, don’t you?

Plus, just because you don’t have any reviews doesn’t mean you don’t have a business reputation – consumers can still develop a perception of your business based on the aforementioned factors like your website, your social sites, and more.

Now let’s go into detail about why a good business reputation matters.

The Value of a Good Business Reputation

You know that your business needs a reputation, and you know that you want a good reputation, but do you know why you want a good reputation? Of course, every business owner wants people to like their business, but feeling good shouldn’t be your only reason for pursuing a positive image.

Here are eight reasons why having a good reputation is important to your small business.

1. A Good Online Reputation Gives You a Competitive Advantage

Having an online presence and good products and services are great for getting customers. But, what about getting customers to choose you over your competitors?

Remember, we said that 93% of customers are influenced by online reviews. So, a good business reputation is important because it can help distinguish you from competitors and can even be the deciding factor in whether someone chooses you over them.

Think about it: If a person is researching a new landscaping company and they can choose between a 4.5 star-reviewed company or a 2.5 star-reviewed company, which do you think they’ll choose? As long as pricing isn’t too far off, they’re probably going to go with the 4.5-star business.

2. A Good Business Reputation Can Make You More Money

It literally pays to have a good business reputation. People will pay 22% more for certain products if the company has a good reputation.

Customers are willing to pay a little more if it means working with a company that’s perceived as trustworthy and delivers quality goods and services.

This is something I’ve personally done when I was looking for a new hair salon. I made an appointment with a salon that had okay reviews but great prices until I found a salon with amazing reviews – we’re talking life-changing haircuts — so I canceled my appointment with the other salon and went to this one instead. I was willing to pay a little more to experience that level of service and satisfaction.

3. A Good Online Reputation Facilitates Engagement 4. A Good Business Reputation Gives You a Little More Control Over Your Brand

While your products, services, and marketing messages are in your complete control, your business reputation isn’t. Yes, you can do things that build your online reputation and influence how people feel about your business, but ultimately you have no control over what people say – or read – about your business online.

If you have a positive online reputation, chances are that customers are amplifying what you also love about your business. So, even though you can’t control what they’re saying or how they’re saying it, you can feel confident that people online are seeing positive messages about your business – giving you a little sense of control you might not have with a negative online reputation.

5. A Good Online Reputation Plays into Word of Mouth Marketing

With all of the social media applications, online customer review sites, and content platforms available today, people have more encouragement, ability, and convenience than ever before to voice their opinion about a business.

And, people trust the opinions of other people, even if they’re total strangers. In fact, 84% of people trust online reviews as much as they trust their friends!

6. A Good Reputation Mitigates the Impact of Bad Reviews

The unfortunate truth is that people are 21% more likely to leave a review after a negative experience than a positive one. And, even worse – it takes about 40 positive experiences to undo the damage of a single negative review.


Online reviews are powerful, and negative reviews can cause serious damage, but a good business reputation can help mitigate that damage. When your business does encounter difficult customers or unlucky experiences, the negative reviews that result will have less clout. Far fewer people will adopt or be influenced by that unhappy customer’s opinion if they already have a good opinion of you to start with.

7. A Good Business Reputation Enables Growth

Your business reputation impacts all of your relationships — not just those with your customers, niche markets, or target audience. Your reputation also applies to the people who work for you, invest in you, welcome you into their community, partner with, and provide services for you. A good business reputation is important because it establishes trust and will facilitate growth in your most valuable relationships and will have a ripple effect throughout your entire network.

8. A Good Online Reputation Is Easier to Build On

The Benefits of a Good Business Reputation

If you want to get more customers, you need more customers to want your business. Having a good reputation is crucial to getting people to pursue, trust, and engage with your business. While people have the last say in what they do and think, your business reputation is a major factor in their decision making.

A good online reputation benefits a business because it:

Distinguishes your business from competitors.

Helps you win new customers.

Mitigates the impact of negative reviews.

Builds resiliency with respect to non-supporters.

Creates opportunities for growth.

Reputation isn’t just about making your business look good. It’s about ensuring that your business survives in the larger business ecosystem and continues to grow. So, take your reputation seriously, and make having a good online reputation a top marketing priority.

Stephanie Heitman

Stephanie is the Associate Director of Content for LocaliQ and WordStream. She has over 10 years of experience in content and social media marketing and loves writing about all things digital marketing. When she’s not researching the latest and greatest marketing news and updates, she’s probably watching reality TV with her husband, reading, or playing with her two pups.

Other posts by Stephanie Heitman

Learn Why Online Mba Programs Can Boost Your Career Path

blog / Business Management Learn Why Online MBA Programs Can Boost Your Career Path

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According to the U.S. Bureau of Labor Statistics, the employment growth rate in management positions will touch 8% between 2023 to 2031, leading to the creation of about 883,900 new jobs over the decade. This will create a plethora of opportunities for Master’s in Business Administration (MBA) aspirants to pursue the courses in their interested specialization, and build a bright career in the management sector. One of the ways of leveraging this potential is signing up for an online MBA program. In this blog, we’ll discuss how it can help you achieve your career goals and how to make the right selection.

What are the Benefits of Online MBA Programs?


An online MBA program gives you the freedom to pursue the course from anywhere in the world and at your convenience. In addition, online MBA programs provide flexible learning schedules, with coursework that allows you to watch live video courses, participate in discussion forums with classmates, and take quizzes at any time and from anywhere.


The reputation of an online MBA school is impacted by its accreditations. When hiring MBAs, most employers prioritize candidates with degrees from well-respected institutions. Thus, it is essential to consider the legitimacy of an online MBA program whenever one is contemplating such a move.

READ MORE: How to Chart a Successful Career in Business Management

How to Choose the Best Online MBA for You: Factors to Consider Beyond Rankings

The total number of accredited US colleges and universities with fully online MBA programs increased from 284 to 526, between 2024-17 and 2023-21,an 85% surge. Given this growth, here are the criteria to consider to help you make the right choice. 

1. Admission Process

The application procedure for an online MBA differs across universities. Most colleges and business institutions provide direct admission (based on under-graduate results) while others conduct their own entrance exams. Due to the restricted number of seats, some B-schools have different requirements for admission, which may involve presentations and online interviews. Hence, before submitting an application, candidates must thoroughly understand the admissions process and see what works for them.

2. Course Curriculum

It is important to research the courses offered in the MBA program of your choice. After that, you may review the B-school’s curriculum to ensure it meets your needs. If the school and program are legitimate, this shouldn’t be a problem, but it is still a good idea to learn as much as possible about the curriculum.

3. Careers and Placements 4. Program Fees

Online MBA programs have proven to be a lifesaver for many aspirants because a regular MBA is known to be expensive worldwide. Due to financial constraints, many candidates have given up on their plans to pursue management education. Such candidates can take online MBA courses with low fee rates.

5. Reviews

You may learn a lot about an online MBA program by talking to past students. They are likely to give you a balanced view of the pros and cons, so that you can make an informed decision. 

What Can You Do With an MBA?

You’ll have a variety of opportunities in various roles across several industries and at businesses of all sizes, after completing an online MBA program. 

Here is the list of some industries who give prefer MBAs




Health care




Consumer products/services

Retail, transportation, education, engineering, real estate, property management, and the media are all viable options for an MBA graduate, in addition to the fields listed in the GMAC poll.

MBA graduates work in a number of departments in organizations because of their broad expertise, including

Executive offices

Human resources



Research and product development

Data analytics


Business development

Information technology




In-house counsel

Though specific titles may vary with organizations, the following are some positions that are typically filled by someone with an MBA.  

Accounting manager

Finance manager

Financial analyst

Budget analyst

Data analyst

Investment banker

Investment fund manager

Marketing manager

Market research analyst

Human resources manager

Sales/business development manager

Program manager/director

Brand manager

Product manager

Project manager

Operations manager

Risk manager

Supply chain manager


Further, in the context of the C-suite and other executive and managerial roles:

General manager

Department/division director

Department/division executive director

Chief executive officer

Chief operations officer

Chief financial officer

Chief marketing officer

Chief technology officer

Chief information officer

Questions to Ask Yourself as You Consider Your MBA Options

If you have carefully considered the key distinctions between full-time, on-campus MBA programs and online MBA programs but are still unsure which is best for you, the answers to the following questions can help you make a decision.

Do you want to pursue an MBA program while working full-time?

Are you planning to complete a summer internship?

Do you want to skip the GMAT?

What are your career goals?

Are you in a financial position to pursue an MBA?

What are you planning to get out of your degree?

Online MBA Career Path

Another reason to get an MBA is good compensation. Of course, remuneration will vary depending on a number of criteria such as location, previous employment history, and type of business.

Here is a list of typical jobs which require master’s in business administration with their average annual national salaries from the U.S. Bureau of Labor Statistics (BLS) to give you an idea of what you might expect in terms of pay package.

1. Accountants and Auditors

National average: $69,530

An industry with the highest average salary for this type of position: Finance and Insurance ($74,140)

2. Market Research Analyst

National average: $63,230

Industry with the highest average salary for this type of position: Publishing


3. Budget Analyst

National average: $75,240

Industry with the highest average salary for this type of position: Professional, Scientific, and Technical Services ($82,360)

4. Financial Analyst

National average: $84,300

Industry with the highest average salary for this type of position: Securities, Commodity Contracts, Financial Investments, and related activities ($100,180)

5. Financial Managers

National average: $125,080

Industry with the highest average salary for this type of position: Professional, Scientific, and Technical Services ($140,040)

6. Human Resources Managers

National average: $119,120

Industry with the highest average salary for this type of position: Management of Companies and Enterprises ($124,540)

7. Sales Managers

National average: $121,060

Industry with the highest average salary for this type of position: Finance and Insurance ($152,590)

8. Marketing Managers

National average: $129,380

Industry with the highest average salary for this type of position: Advertising, Public Relations, and related services ($123,640)

9. Operations or General Managers

National average: $100,410

Industry with the highest average salary for this type of position: Professional, Scientific, and Technical Services ($137,950)

10. Chief Executives

National average: $183,270

Industry with the highest average salary for this type of position: Professional, Scientific, and Technical Services ($208,000)

While these figures can help you get an idea of your earning potential in your desired field or encourage you to consider a new field, it is also important to note that these numbers may vary.

Making the commitment to attend an online MBA program is a significant step to boost your career path. It adds value in your resume, makes you an appropriate fit for the job role, and offers you the management position that you always desire to attain. You can enroll for Emeritus online business management courses to enhance your career in the management field.

By Riku Ghosh

Write to us at [email protected]

How To Create A Windows 8.1 Full Backup (Step

Sadly Microsoft in Windows 8.1 is removing the Windows 7 backup tool that for years allowed users to create a full backup (or system image) of their PCs. This actually was a pretty handy tool among savvy users to backup Windows installation files, documents, device driver, desktop applications and even the new modern apps in Windows 8, to recover in case of hard drive failure, malware, and many other problems.

It was pretty obvious that Microsoft was eventually going to retire this tool, because when Windows 8 was released, the “Backup and Restore” feature was simply renamed to “Windows 7 File Recovery”, almost telling you to use this tool only for recovery purposes and nothing more.

The software giant may have many reasons for this decision, a few of those reasons could be that creating a system image can potentially carryover bad program installation, malware, and many other issues — or perhaps Microsoft understands that starting from scratch is the best solution –. But it seems that the main reason is because Windows 8 includes new recovery tools, such as Refresh your PC, Reinstall everything, File History, and SkyDrive which not only allows to store documents in the cloud, but also can store PC settings and roam them between all your Windows 8 devices.

Also let’s not forget the biggest problems around creating a full backup, it can fail for many reasons (e.g., file corruption, operation did not complete successfully and user won’t notice, etc.), and files won’t be up to date unless you perform a full backup hourly. But the biggest problem is that if the backup doesn’t work (which happen pretty often), it could become impossible to recover important personal files.

Even though you won’t find anymore the “Windows 7 File Recovery” option in Windows 8.1, the ability to create a full backup of your PC still possible with a combination of different tools and services. Now instead of having an easy to use dashboard to create a system image, you’ll have to perform this task using the Recimg command line tool, File History to backup files separately, and SkyDrive to backup PC settings (and even documents, if you choose so).

Yes, I know it seems rather a more time consuming operation and it is, but at least in many scenarios where recovery is necessary, you won’t need extra software and you’ll be able to restore everything with the latest version of all your important personal files.

In the step by step instructions below, we’ll go through how to create a Windows 8.1 system image, how to configure the image as a custom refresh point. We’ll also learn to use File History to backup your files, and finally you’ll learn to configure SkyDrive to sync PC settings to the cloud. Let’s start:

SEE ALSO: How to create a Windows 8.1 system image backup (Step by Step)


2. Next type the following command and press Enter:

recimg /createimage C:Custom_Image_Refresh

Quick Tip: If you don’t have enough space in your hard drive, use an external USB drive to store the custom system image. If you proceed with this option, in the command mentioned above, change “C” with the drive letter of the external storage.

This far you created a custom system image of Windows 8.1 on the drive where Windows is installed (C:Custom_Image_Refresh), also using the above command will register the image for recovery when using the refresh feature. To verify if this is true, type the following command on the Command Prompt:

recimg /showcurrent

If after entering the command you get the message “There is no active custom recovery image. Error Code – 0x80070490”, you’ll need to register the recovery image manually with the following command:

recimg /setcurrent C:Custom_Image_Refresh

Where “C” is the drive where the image is stored.

Keep in mind that if the operating system does not find the the custom system image, it will fall back to the default image or installation media when a refresh is perform.

Important: You cannot use a custom recovery image to reset your PC, you can only use it to refresh.

Restoring your PC with a custom recovery image

Although using Recimg to create a custom recovery image, it doesn’t backup Windows 8 apps, documents, personal settings, or user profiles, because that information is preserved when you refresh your PC.

File History

Thus far you created a backup of the operating system and desktop applications, now the second part on creating a full backup of Windows 8.1 is to configure File History. This is a new tool in Windows 8 that basically allows you to backup all your files on the daily basis. To learn how to configure and use Time Machine like feature read the following guide: How to set up Windows 8 File History to backup your data (Step-by-Step).

Backing up PC settings with SkyDrive

Even though, refresh takes care of keeping moderns apps, user profiles, personal settings, you can also make sure these settings are safe off your PC. Thanks to the new deep integration of SkyDrive in Windows 8.1, you can sync personalization, modern apps, and other important settings in the cloud. To backup your settings, go to PC settings, SkyDrive, Sync settings, and make sure Sync settings on this PC is turned-on, and finally choose the settings you want to save in the cloud. (Remember that settings could take some time to sync, if you are enabling them for the first time.)

Wrapping up

Although, this process of full backup in Windows 8.1 does not create a bit-by-bit copy of your hard drive like it was possible in Windows 7, it does accomplish keeping your important files safe on the daily basis, it preserves desktop applications and modern apps, PC settings — basically everything.

If you think about it, this process actually makes more sense (in theory), because unless you do a full backup at least every week, the files to recover will always be out of date and many others files because of the time gap will not even get backed up making the recovery inconsistent.

The only problem I see with this process is that it will not protect your PC from hardware failure. But as it turns out there is a workaround, you can install a fresh copy of Windows 8.1 in a new hard drive, and then you can perform a refresh which will restore your previous installation with your desktop applications (e.g., Photoshop, iTunes, Google Chrome, Firefox, Microsoft Office, Spotify, etc.) that you took so much time configuring.

Food And Beverage Services

Food and Beverage Services – Operations

Food and Beverage Service operations involve a multitude of activities which engage the staff right from purchasing raw material, preparing food and beverage, keeping the inventory of material, maintaining service quality continuously, managing various catered events, and most importantly, analyzing the business outcomes to decide future policies.

Let us look into the operations involved in F&B service −

Product Cycle in F&B Service

The purchasing department in F&B Services is responsible for purchasing, storing, and issuing the supply of raw food items, canned/bottled beverages, and equipment. The following is a typical product purchasing cycle −

The purchasing department works with accounts department to keep the information on allocated budget and balance budget.

The following factors influence purchasing −

Size of F&B Organization

Location of F&B Organization

Availability and Size of Storage Space

Organization Budget and Policies

Availability of the commodity due to season

Purchasing Product

The purchaser is responsible for purchasing a product. He studies the market, and analyzes and selects suppliers, wholesalers, and the contemporary market prices. He then liaisons with suppliers and wholesalers to get good material at fair price and purchases the required commodities by following appropriate purchase procedures.

Receiving the Product

The receiver receives the products from the suppliers. He checks the product for right quality and quantity. He deals with the delivery personnel from the supplier’s end and signs on the related receipts.

Storing and Issuing the Product

The store men carry out the task of storing received supply and issuing it to respective departments. They update the stock database, and manage old and new material in the stock. They also keep record of stock to the latest date.

Preparing and Presenting an F&B Product

This includes preparation of various food items and fresh beverages. The cooks prepare various foods and the bar tenders prepare cold beverages such as mocktails and cocktails. They also make the dish most presentable by arranging food on platter and decorating it in an attractive manner. The beverages are also decorated by using fruit slices, decorating the glasses, sippers, and stirrers.

Consuming the F&B Product

This part is played by the guests. At the service end, the respective staff takes inventory of the consumed and balanced stock of food and beverages and keeps it updated to latest figures.

Maintaining Food and Beverage Standards

It is very vital for an F&B Services organization or an F&B department in a large hotel to keep their standards of food and beverage high. If the quality of food and beverage along with the best service is what the guests liked, then the chances of the guests coming repeatedly and singing praises of what they received are high.

Food and Beverage Standards

Any food and beverage service business has a great responsibility of serving hygienic, safe, clean, and fresh food. The customers also rightfully question if the food or beverage they consume at the F&B Services outlet is healthy, safe, and fresh.

For ensuring food safety, a system named Hazard Analysis and Critical Control Points (HACCP) in Europe works to identify Critical Control Points (CCP) for the presence of physical, chemical, and bacterial hazards to food. HACCP has set guidelines and principles on producing healthy and safe food. It also enables food and beverage businesses to adhere to consistent safety and quality of food production.

In India, Food Safety and Standards Authority (FSSA) works towards setting standards for safe and hygienic food. In USA, Food Safety and Inspection Service (FSIS) is responsible for the safety of meat, poultry, and processed egg products. Also, the Food and Drug Administration (FDA) is responsible for virtually all other foods.

Managing Buffets, Banquets, and Catered Events

Before planning and executing buffets, banquets, or catered events, the respective managers and supervisors need to consider the following factors −

Type of Event

It can be formal such as seminars, meetings, or conference, or informal such as a wedding reception, birthday party, employee outing, and alike.

Involvement of Various Persons

The participants such as decorating staff, planning staff such as managers, serving staff, supervising staff, whole sellers, and the guests.

Event Requirements

It is important to know the date and time of event, the number of expected guests, dance floor, audio or projector systems, or any special requirement demanded by the guests before planning the event.


It includes flowers, table arrangement, center-pieces, candles, artificial fountains/waterfalls, decorative art pieces, plants and pots; for both formal and informal occasions with the involvement of décor artists. The display pieces may be carved, baked, or assembled; made of edible or non-edible substances according to the laid standards. The decoration needs to go in pair with the theme of the banquet, buffet, or some event.

Menu Serving Equipment

Depending upon the requirement of guests and serving style, it can include silverware, platters, table linens, and other required serving equipment. It also includes size and shape of tables and chairs.

Serving Norms

According to establishment norms, serving right food at right temperature, replenishing food platters timely, keeping the overall display neat and attractive, storing food and managing beverage consumption after service, cleaning buffet or banquet area, restoring plates, cutlery, Guerion trollies, and glassware after completion of service.


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