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Netflix Not Working: Best Possible Fixes To Know!

What should you do to overcome these issues and get your Netflix back again in a proper working state? This article is all about the common troubleshooting tips to resolve Netflix not working including issues while playing it on your Samsung smart TV or Roku or Xbox Console.

Also Read:  How To Stream Netflix Content on non-Smart TV 

How To Fix Netflix Issues On Different Devices? Netflix App Not Working- General Tips To Fix The Issues

Netflix is available on various platforms and therefore, if it is not working on your smartphone, you can try using it on your tablet, smart TV, laptop or any other device. But, using an escape route is not the solution to anything. Thus, here we have compiled a few fixes you can try to fix a faulty app that can work on every device with no further issues.

Tip 1: Check if Netflix is down. You can do this by playing any series or movie, if it fails to load and does not start; it means the Netflix service is itself facing some issues. You can confirm if Netflix has problems with its servers from this link. If this is the case, there is no such fix you can do, you just need to wait for the Netflix server problems to get resolved.

Tip 2: Try restarting your device. No matter on which device you are streaming Netflix, if it is facing some issues, you can consider restarting the device. Many times this cliché even works and fixes all the problems with the Netflix app. Restarting the device will probably fix the faulty app or any other problem with the system itself.

Tip 3: Reboot your router.  While connected to the internet, you might have seen the apps are not working properly. This is because the internet is down. And this may be the same reason that is creating issues with Netflix apps. For this, you need to reboot the router at first and later if it continues, you need to just wait for the connection to settle from the server end.

Tip 4: Check your mobile data connection. You will face Netflix issues even when your mobile data is not working properly. To fix this issue, check if your Wi-Fi or cellular data is turned on and your device is not in Airplane mode. This tip is so cliché but it happens with a lot of people who keep trying to access apps without data connection on and then worry later.

Must Read: How much Data does Netflix use?

Tip 5: Update Netflix App regularly. Just like system updates, it is equally important to update your applications. Therefore, ensure that your Netflix app is up to date as the latest version for better and smooth running of the app with no further issues. Updating an app is a good tactic as it can even fix Netflix error codes, if any.

Tip 6: Log Out and Log in again. While you are facing some Netflix problems, it is recommended to log out of the Netflix app and log in again. This is a quick hack and can resolve issues with your Netflix account.

Tip 8: Reinstall app. If the Netflix app issues persist, you can uninstall the app and reinstall it. This might help you fix the problems and make it fairly easy for you to run the app smoothly. If you are not able to uninstall Netflix on Samsung smart TV, then place the cursor on the Netflix app, press the Tools button on your remote and then select Reinstall. Otherwise, you can reinstall it from reliable app stores.

Netflix Not Working On A Samsung Smart TV: Fixes!

The Netflix issues may arise on any device even while streaming on your Samsung smart TV. A smart TV allows the apps to be installed directly without any additional hardware connection. You can stream through the official Netflix app for smart TVs, out of which Samsung smart TVs experiences some issues with Netflix while streaming. To fix these Netflix problems, look at the troubleshooting tips below:

Unplug your Samsung smart TV for around 30 seconds. Sometimes when nothing works, even turning TV on and off works. This resets everything and lets you start afresh after turning on again after a break.

Hard Reset can work for you. Over and above everything else, hard resetting a device brings it back to its original form as if it’s new. It will factory reset all your smart TV apps including Netflix, and you need to install everything from scratch, back again. For this, you need to call Samsung technical support on 800-SAMSUNG and ask support from Samsung remote management team. With their help, you will be able to do a hard reset on a smart TV set.

Hopefully, with these quick tips you’ll be able to fix Netflix not working on your Samsung smart TV.

Netflix Not Working On Xbox One Console- Fixes!

Just like smart TVs, the gaming consoles like Xbox One also supports streaming apps like Netflix and many others. What if you are facing some issues with Netflix app on your gaming console? You will try your hands on the general tips mentioned above. If it helps, then it’s alright.  But what if it doesn’t? Check out some Netflix issue fixes here while experiencing it on any of your Xbox gaming consoles. Try the following solutions:

Check if Xbox Live is down. It is important to check if Xbox Live online service is down. To check this, visit Xbox Live Status web page and look for a green checkmark next to Xbox One Apps. If there are some checkboxes missing, then it is clear that Xbox Live is down and you will have to wait for it to come online again.

Check out this article, if your Xbox One controller isn’t working.

We hope it helps in fixing Netflix not working on Xbox One consoles.

Read Here: Tips to become a Netflix Pro!

Wrap Up:

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Disney Plus Not Working? 14 Fixes To Try

You’re most likely on this page because Disney Plus is displaying some strange error codes on your device. Or because the streaming app/service is exhibiting other problems.

This article highlights 14 potential fixes to common issues and error codes you might encounter on Disney Plus.

Table of Contents

Why Is Disney Plus Not Working?

Connectivity issues, temporary system glitches, incorrect clock settings, corrupt browser cache, device compatibility issues, and problems with your Disney Plus account or subscription will interrupt Disney+ services on your device.

Go through the troubleshooting fixes listed below for more information on fixing Disney Plus issues on supported devices.

1. Check Your Internet Speed

Disney Plus may fail to load content on your streaming device if your internet connection doesn’t meet Disney Plus speed recommendations. To stream High-Definition (HD) and 4K (UHD) content on Disney Plus, you’ll need a network connection with a minimum download speed of 5.0 Mbps and 25 Mbps, respectively.

Restart your router if your internet speed falls below the requirement. That should help refresh and boost your Wi-Fi connection speed. Put your device in and out of airplane mode on mobile phones or tablets and try again.

Reset your router’s settings to factory default or contact your internet provider if the connection speed remains slow or unstable. You may have hit your usage limit, or your ISP throttled the connection speed.

Try watching content on other streaming apps like Netflix, Hulu, Amazon Prime Video, or YouTube. If you can’t stream content on any app, try maximizing your network speed and ensure your device is working correctly. Otherwise, check Disney Plus’ server status if the problem is specific to Disney Plus.

2. Check Disney Plus’ Server Status

Server-side malfunctions could trigger the “Error Code 41” and “Error Code 12” alerts on your device. If your device won’t open Disney Plus, the streaming platform’s servers are probably under maintenance or overburdened with an unusually high traffic surge. 

Site-monitoring tools like DownDetector can help detect server downtime, outage, request overload, and other server-related issues. If DownDetector reports a problem or Disney Plus displays any of the above-mentioned error codes, you’ll have to wait until Disney Plus’ servers are back up and running.

3. Disable Your VPN

You may not be able to access Disney Plus if you’re using a Virtual Private Network (VPN) connection. It’s also possible to get the “Error Code 73” and “Error Code 31” if Disney Plus can’t verify your location. If you’re using a VPN, turn it off and try opening Disney Plus again.

Disabling location services could also prevent Disney Plus from working correctly on mobile devices.

4. Verify Clock/Time Settings

Your device needs to have the correct time settings for Disney Plus to sync videos. Incorrect clock settings may trigger the “Error Code 38” and other error messages. Check your device’s time settings and ensure it aligns with your timezone.

5. Check for Device Compatibility

Disney Plus works on a wide variety of devices—smart TVs, smartphones, tablets, gaming consoles (Xbox or Playstation), web browsers, set-top boxes, etc. However, the streaming platform doesn’t support all devices.

If Disney Plus isn’t working on your iPhone, iPad, or iPod Touch, make sure they’re running iOS 12.0 or later. On Android mobile devices, Disney Plus supports Android Lollipop v5.0 or later. For Android TV, you’ll need to have Android TV OS 5.0 or later to use Disney Plus.

This support article on Disney Plus’ website covers the comprehensive (software and hardware) requirements for supported devices.

6. Update Your Web Browser

Disney Plus recommends using the latest browser version to enjoy the best streaming experience. Update your browser if Disney Plus isn’t working on your computer—Windows PC, Mac, and Chromebook. Go through Disney Plus’ browser requirements for more information.

7. Close and Reopen Disney Plus

Close Disney Plus, wait for 5-10 seconds, and reopen the app. If you’re streaming Disney Plus on an Android device, force close the app, clear its cache data, and try again.

You can also force-close Disney Plus on streaming devices like Amazon Fire TV, Fire TV Stick, and Google Chromecast. Head to your device’s instruction manual to learn how to force-close and clear apps’ cache data.

8. Close Other Apps

The Disney Plus app may crash or freeze if your device lacks enough Random Access Memory (RAM). Close or force-close apps you aren’t using and check if that resolves the problem.

9. Update Disney Plus

If it’s bug-ridden, Disney Plus may stop working correctly or throw some error codes. So, head to your device’s app store and ensure you have the latest version of the app installed on your streaming device.

If Disney Plus is stuck on the loading screen on your iPhone, iPad, or Apple TV, head to the Disney Plus page on the App Store and update the app. For Android-powered devices, update Disney Plus from the Play Store. On Amazon Fire TV devices, search for Disney Plus and update the app if there’s a new version.

We recommend turning on Automatic App Updates in your device’s settings menu. That’ll trigger your streaming device to automatically update Disney Plus (and other apps) in the background when a new version is available.

10. Update Your Streaming Device

Disney Plus could malfunction if your device’s operating system (OS) or firmware is out-of-date. Check your device’s settings menu and update its OS to the latest version.

Restart your streaming device if the problem continues after installing a firmware update. This troubleshooting solution can fix Disney issues on mobile devices, smart TVs, set-top boxes, etc.

11. Sign Out of Disney Plus

You’ll get the “Error Code 30” message on your screen if Disney Plus cannot link your device to your subscription. Sign out of Disney Plus and re-enter your account information to fix this problem.

12. Restart Your Device

If Disney Plus and other applications fail to work properly—perhaps, they’re freezing or crashing—turn off your streaming device and turn it back on after a minute.

Alternatively, unplug the device from its power source and plug it back in. Connect your device to the internet and launch Disney Plus before opening any other app. This troubleshooting step can help fix black screen issues and other error messages.

13. Clear Disney Plus Site Data

Your browser may encounter issues loading Disney Plus if the site’s cookies and data are corrupt. Deleting Disney Plus’ site data will resolve these issues. Before you proceed, however, try accessing Disney Plus on a different browser.

If you can stream movies on other browsers, clear Disney Plus’ cookies and site data on the problematic browser.

Delete Disney Plus’ Data in Google Chrome

In Google Chrome, type or paste chrome://settings/siteData in the address bar, and press Enter/Return. Type disneyplus in the search bar and select Remove All Shown.

Delete Disney Plus’ Data in Mozilla Firefox

If you can’t stream Disney Plus in Firefox, follow these steps to clear the streaming service’s cookies and site data.

Type or paste about:preferences#privacy in the address bar and press Enter/Return on the keyboard.

Select Manage Data in the “Cookies and Site Data” section.

Type disneyplus in the search bar, select Remove All Shown, and select Save Changes.

Delete Disney Plus’ Data in Safari

Close all Disney Plus tabs in Safari and follow the steps below:

Select Safari on the menu bar and select Preferences.

Head to the “Privacy” tab and select Manage Website Data.

Type disney in the search bar, select Remove All and select Done.

Delete Disney Plus’ Data in Microsoft Edge

Paste edge://settings/siteData in your browser’s address bar, press Enter, type disneyplus in the search bar, and select Remove all shown. 

Open Disney Plus in a new tab and check if you’re able to stream movies and TV shows without issues. Check out our tutorial on fixing web pages that load slowly if your browser still doesn’t load Disney Plus. 

14. Reinstall Disney Plus

Delete the Disney Plus app from your streaming device if none of the troubleshooting steps resolve the issue. Refer to this support article on the Disney+ Help Center website to learn how to uninstall and reinstall the streaming app on your computer, TV, mobile device, etc.

Contact Customer Support

Disney Plus customer service channels are available round-the-clock. Visit the Disney Plus Help Center, scroll to the bottom of the page, and select the Live Chat or Call Us option.

Excel Formulas Not Working: Possible Reasons And How To Fix It!

If you work with formulas in Excel, sooner or later you will encounter the problem where Excel formulas don’t work at all (or give the wrong result).

While it would have been great had there been only a few possible reasons for malfunctioning formulas. Unfortunately, there are too many things that can go wrong (and often does).

But since we live in a world that follows the Pareto principle, if you check for some common issues, it’s likely to solve 80% (or maybe even 90% or 95% of the issues where formulas are not working in Excel).

And in this article, I will highlight those common issues that are likely the cause of your Excel formulas not working.

So let’s get started!

Let me start by pointing out the obvious.

Every function in Excel has a specific syntax – such as the number of arguments it can take or the type of arguments it can accept.

And in many cases, the reason your Excel formulas are not working or gives the wrong result could be an incorrect argument (or missing arguments).

For example, the VLOOKUP function takes three mandatory arguments and one optional argument.

If you provide a wrong argument or don’t specify the optional argument (where it’s needed for the formula to work), it’s going to give you a wrong result.

For example, suppose you have a dataset as shown below where you need to know the score of Mark in Exam 2 (in cell F2).

If I use the below formula, I will get the wrong result, because I am using the wrong value in the third argument (one that asks for Column Index number).

=VLOOKUP(A2,A2:C6,2,FALSE)

In this case, the formula calculates (as it returns a value), but the result is incorrect (instead of score in Exam 2, it gives the score in Exam 1).

Another example where you need to be cautious about the arguments is when using VLOOKUP with the approximate match.

Since you need to use an optional argument to specify where you want VLOOKUP to do an exact match or an approximate match, not specifying this (or using the wrong argument) can cause issues.

Below is an example where I have the marks data for some students and I want to extract marks in Exam 1 for the students in the table on the right.

When I use the below VLOOKUP formula it gives me an error for some names.

=VLOOKUP(E2,$A$2:$C$6,2)

This happens as I have not specified the last argument (which is used to determine whether to do an exact match or approximate match). When you don’t specify the last argument, it automatically does an approximate match by default.

Since we needed to do an exact match in this case, the formula returns an error for some names.

While I have taken the example of the VLOOKUP function, in this case, this is something that can be applicable for many Excel formulas that have optional arguments as well.

Also read: Identify Errors Using Excel Formula Debugging

Leading, trailing spaces are hard to find out and can cause issues when you use a cell that has these in formulas.

For example, in the below example, if I try to use VLOOKUP to fetch the score for Mark, it gives me the #N/A error (the not available error).

While I can see that the formula is correct and the name ‘Mark’ is clearly there is the list, what I can not see is that there is a trailing space in the cell that has the name (in cell D2).

Excel doesn’t consider the content of these two cells the same and therefore it considers it a mismatch when fetching the value using VLOOKUP (or it could be any other lookup formula).

To fix this issue, you need to remove these extra space characters.

You can do this by using any of the following methods:

Clean the cell and remove any leading/trailing spaces before using it in formulas

Use the TRIM function within the formula to make sure any leading/trailing/double spaces are ignored.

In the above example, you can use the below formula instead to make sure it works.

=VLOOKUP(TRIM(D2),$A$2:$B$6,2,0)

While I have taken the VLOOKUP example, this is also a common issue when working with TEXT functions.

For example, if I use the LEN function to count the total number of characters in a cell, if there are leading or trailing spaces, these would also be counted and give the wrong result.

This one setting can drive you crazy (if you don’t know it’s what’s causing all the issues).

Excel has two calculation modes – Automatic and Manual.

By default, the automatic mode is enabled, which means that in case I use a formula or make any changes in the existing formulas, it automatically (and instantly) makes the calculation and gives me the result.

This is the setting we are all used to.

In the automatic setting, whenever you make any change in the worksheet (such as entering a new formula to even some text in a cell), Excel automatically recalculates everything (yes, everything).

But in some cases, people enable the manual calculation setting.

This is mostly done when you have a heavy Excel file with a lot of data and formulas. In such cases, you may not want Excel to recalculate everything when you make small changes (as it may take a few seconds or even minutes) for this recalculation to complete.

If you enable manual calculation, Excel will not calculate unless you force it to.

And this may make you think that your formula is not calculating.

All you need to do in this case is either set the calculation back to automatic or force a recalculation by hitting the F9 key.

Below are the steps to change the calculation from manual to automatic:

Select Automatic

Important: In case you’re changing the calculation from manual to automatic, it’s a good idea to create a backup of your workbook (just in case this makes your workbook hang or makes Excel crash)

Take away / How to Fix: If you notice that your formulas are not giving the expected result, try something simple in any cell (such as adding 1 to an existing formula. Once you identify the issue as the one where calculation mode needs to be changed, do a force calculation by using F9.

One of the things that can have a devastating effect on your existing formulas in Excel is when you delete any row/column which has been used in calculations.

When this happens, sometimes, Excel adjusts the reference itself and makes sure that the formulas are working fine.

And sometimes… it can not.

Thankfully, one clear indication that you get when formulas break on deleting cells/rows/columns is the #REF! error in the cells. This is a reference error that tells you that there is some issue with the references in the formula.

Let me show you what I mean by using an example.

Below I have used the SUM formula to add the cells A2:A6.

Now, if I delete any of these cells/rows, the SUM formula will return a #REF! error. This happens because when I deleted the row, the formula doesn’t know what to reference now.

You can see that the third argument in the formula has become #REF! (which earlier referred to the cell that we deleted).

Take away / How to Fix: Before you delete any data that is being used in formulas, make sure there are no errors after the deletion. It’s also recommended that you create a backup of your work regularly to make sure you always have something to fall back on.

As your formulas start to get bigger and more complex, it’s a good idea to use parenthesis to be absolutely clear of what part belongs together.

In some cases, you may have the parenthesis at the wrong place, which can either give you a wrong result or an error.

And in some cases, it’s recommended to uses parenthesis to make sure the formula understands what needs to be grouped and calculated first.

For example, suppose you have the following formula:

=5+10*50

In the above formula, the result is 505 as Excel first does the multiplication and then the addition (as there is an order of precedence when it comes to operators).

If you want it to first do the addition and then the multiplication, you need to use the below formula:

=(5+10)*50

In some cases, the order of precedence may work for you, but it’s still recommended that you use the parenthesis to avoid any confusion.

Also, in case you’re interested, below is the order of precedence for various operators often used in formulas:

Operator Description Order of Precedence

: (colon) Range 1

(single space) Intersection 2

, (comma) union 3

– Negation (as in –1) 4

% Percentage 5

^ Exponentiation 6

* and / Multiplication & division 7

+ and – Addition & subtraction 8

& Concatnenation 9

Comparison 10

Take away / How to Fix: Always use parenthesis to avoid any confusion, even if you know the order of precedence and are using it correctly. Having parenthesis makes it easier to audit formulas.

When you copy and paste formulas in Excel, it automatically adjusts the references. Sometimes, this is exactly what you want (mostly when you’re copy-pasting formulas down the column), and sometimes you don’t want this to happen.

An absolute reference is when you fix a cell reference (or range reference) so that it doesn’t change when you copy and paste formulas, and a relative reference is one that changes.

You can read more about absolute, relative, and mixed references here.

You may get an incorrect result in case you forget to change the reference to an absolute one (or vice versa). This is something that happens quite often to me when I am using lookup formulas.

Let me show you an example.

Below I have a dataset where I want to fetch the score in Exam 1 for the names in column E (a simple VLOOKUP use case)

Below is the formula that I use in cell F2 and then copies to all the cells below it:

=VLOOKUP(E2,A2:B6,2,0)

As you can see that this formula gives an error in some cases.

This happens because I haven’t locked the table array argument – it’s A2:B6 in cell F2, while it should have been $A$2:$B$6

By having these dollar signs before the row number and column alphabet in a cell reference, I am forcing  Excel to keep these cell references fixed. So, even when I copy this formula down, the table array will continue to refer to A2:B6

Pro Tip: To convert a relative reference to an absolute one, select that cell reference within the cell, and press the F4 key. You would notice that it changes by adding the dollar signs. You can continue to press F4 until you get the reference you want.

When you refer to other sheets or workbooks in a formula, you need to follow a specific format. And in case the format is incorrect, you will get an error.

For example, if I want to refer to cell A1 in Sheet2, the reference would be =Sheet2!A1 (where there is an exclamation sign after the sheet name)

And in case there are multiple words in the sheet name (let’s say it’s Example Data), the reference would be =’Example Data’!A1 (where the name is enclosed in single quotes followed by an exclamation sign).

In case you’re referring to an external workbook (let’s say you’re referring to cell A1 in ‘Example Sheet’ in the workbook named ‘Example Workbook’), the reference will be as shown below:

='[Example Workbook.xlsx]Example Sheet'!$A$1

And in case you close the workbook, the reference would change to include the entire path of the workbook (as shown below):

='C:UserssumitDesktop[Example Workbook.xlsx]Example Sheet'!$A$1

In case you end up changing the name of the workbook or the worksheet to which the formula refers to, it’s going to give you a #REF! error.

Also read: How to Find External Links and References in Excel

A circular reference is when you refer (directly or indirectly) to the same cell where the formula is being calculated.

Below is a simple example, where I use the SUM formula in cell A4 while using it in the calculation itself.

=SUM(A1:A4)

Although Excel shows you a prompt letting you know about the circular reference, it will not do it for every instance. And this may give you the wrong result (without any warning).

In case you suspect circular reference in play, you can check which cells have it.

Hover the cursor over the Circular reference option and it will show you the cell that has the circular reference issue.

If you find yourself in a situation where as soon as you type the formula as hit enter, you see the formula instead of the value, it’s a clear case of the cell being formatted as text.

When a cell is formatted as text, it considers the formula as a text string and shows it as is.

It doesn’t force it to calculate and give the result.

And it has an easy fix.

Change the format to ‘General’ from ‘Text’ (it’s in Home tab in the Numbers group)

In case the above steps don’t solve the problem, another thing to check is whether the cell has an apostrophe at the beginning. A lot of people add an apostrophe to convert formulas and numbers to text.

If there is an apostrophe, you can simply remove it.

Excel has this bad habit of converting that looks like a date into an actual date. For example, if you enter 1/1, Excel would convert it to 01-Jan of the current year.

In some cases, this may be exactly what you want, and in some cases, this may work against you.

And since Excel stores date and time values as numbers, as soon as you enter 1/1, it converts it into a number representing the January 1 of the current year. In my case, when I do this, it converts it into the number 43831 (for 01-01-2024).

This could mess with your formulas if you’re using these cells as an argument in a formula.

How to fix this?

Again, we don’t want Excel to automatically pick the format for us, so we need to clearly specify the format ourselves.

Below are the steps to change the format to text so that it doesn’t automatically convert text to dates:

Select the cells/range where you want to change the format

Now, whenever you enter anything in the selected cells, it would be considered as text, and not changed automatically.

Note: The above steps would only work for data entered after the formatting has been changed. It will not change any text that has been converted to date before you made this formatting change.

Another example where this can be really frustrating is when you enter a text/number that has leading zeros. Excel automatically removes these leading zeros as it considers these useless. For example, if you enter 0001 in a cell, Excel will change it to 1. In case you want to keep these leading zeros, use the steps above.

This is not a case of formula giving you the wrong result but of using the wrong formula.

For example, suppose you have a dataset as shown below and I want to get the sum of all the visible cells in column C.

In cell C12, I have used the SUM function to get the total sale value for all these given records.

So far so good!

Now, I apply a filter to the item column to only show the records for Printer sales.

And here is the problem – the formula in cell C12 still shows the same result – i.e., the sum of all the records.

As I said, the formula is not giving the wrong result. In fact, the SUM function is working just fine.

The issue is that we have used the wrong formula here.

SUM function can not account for the filtered data and give you the result for all the cells (hidden or visible). If you only want to get the sum/count/average of visible cells, use SUBTOTAL or AGGREGATE functions.

Key takeaway – Understand the correct use and limitations of a function in Excel.

These are some of the common causes that I have seen where your Excel formulas may not work or give unexpected or wrong results. I am sure there are many more reasons for an Excel formula to not work or update.

Hope you found this tutorial useful!

You may also like the following Excel tutorials:

Airpods Not Working For Phone Calls? 14 Fixes To Try

Do your AirPods work in all other apps except for phone and FaceTime calls? The problem could be incorrect AirPods microphone settings, low AirPods battery, outdated AirPods firmware, conflict from other Bluetooth devices, etc.

This post highlights why your AirPods aren’t working for phone calls and how to fix the problem. The troubleshooting fixes in this tutorial apply to all Apple AirPods models—from the 1st generation AirPods down to the AirPods 3.

Table of Contents

1. Manually Switch to AirPods

If multiple Bluetooth headphones are connected to your iPhone, iOS may route audio to the recently-connected audio device. Switch the output device from the call window or Control Center if the Phone app doesn’t choose your AirPods as the preferred audio device.

Tap the Speaker icon in the call window and select your AirPods.

Alternatively, open the Control Center, tap the AirPlay icon, and select your AirPods as the active device.

If your AirPods don’t appear in the device selection window, they’re probably not connected to your iPhone. Put both AirPods in the charging case, plug them back in your ears, and check if they connect to your device.

2. Increase Audio Output Volume

Ensure your device’s volume isn’t low or muted, especially if you can’t hear the other party speak during phone calls. Press the Volume Up during a call to increase your AirPods volume. Or, open the AirPlay menu in the Control Center, select your AirPods, and move the volume slider to the right.

If your AirPods volume stays unusually low, refer to this tutorial on making AirPods louder for solutions. 

3. Charge Your AirPods

Your AirPods should automatically disconnect from your iPhone/iPad if the batteries are low or dead. If the AirPods remain connected to your device, they may not work for phone calls and other apps.

There are several ways to check AirPods battery life, but it’s easier from the AirPlay screen.

Open the Control Center, tap the AirPlay icon, and check the battery status for the individual AirPods.

We recommend putting the AirPods in the case to charge if the battery level is below 10-15%. If the left AirPod is low or dead, put it back in the charging case and use the right AirPod—or vice versa.

4. Change Call Audio Routing Settings

iOS has a “Call Audio Routing” feature that allows users to select a default audio destination for phone & FaceTime calls. By default, iOS automatically routes calls to the active audio device. If you change the audio routing settings, phone calls and FaceTime calls may use your device’s speaker instead as the default audio device. 

5. Change AirPods Microphone Settings

If people can’t hear you when making phone calls with one AirPod, that’s likely because your iPhone is configured to use the microphone in the inactive AirPod.

Your AirPods have their own microphones. When both AirPods are in your ears, your device automatically uses the microphone in either AirPod. Maybe you configured your iPhone to use the microphone in one AirPod. That could be why your AirPod isn’t working for phone calls.

Check your AirPods microphone settings and ensure your device uses the microphone in both AirPods.

6. Disconnect Other Bluetooth Devices

Having too many Bluetooth devices simultaneously connected to your iPhone will cause the devices to override your AirPods occasionally. Disconnect all active Bluetooth audio devices (except your AirPods) and check if your iPhone uses AirPods for phone calls.

7. Turn Bluetooth Off and On

This simple troubleshooting trick is a proven fix to AirPod problems in macOS, iOS, Windows, and Android.

8. Restart Your AirPods

Rebooting your AirPods will fix connectivity problems, audio output issues, and other forms of malfunctions.

Restart AirPods (1st, 2nd, and 3rd Generation) and AirPods Pro

Image source: Apple

Put both (left and right) AirPods in the charging cases and close the lid for at least 10 seconds. That’ll restart the AirPods, refresh their performance, and possibly fix issues causing them to malfunction. Next, plug the AirPods in your ears and check if your device detects them during phone calls.

Restart AirPods Max

Press and hold the Digital Crown and Noise Control button simultaneously (for 5-10 seconds) until the Status Light next to the charging port flashes amber.

Note: Don’t hold the buttons longer than 10 seconds. Otherwise, you’ll reset your AirPods Max to factory settings.

9. Reboot Your Phone

Press and hold the Top button (on iPhone) or Side button (on iPad) until the Apple logo appears on the screen. Connect your AirPods to your device and check if they now work for phone calls.

10. Reset Your AirPods

How you reset your AirPods will depend on the model or generation you own. We cover the steps to reset all AirPods generations/models below.

Reset AirPods (1st, 2nd, and 3rd Generation) and AirPods Pro

Insert both AirPods in the charging case and close the lid.

Open your iPhone or iPad’s Settings app, select Bluetooth, and tap the More Info icon next to your AirPods.

Tap Forget This Device and select Forget This Device again on the confirmation prompt to proceed.

You’ll get a pop-up notification that forgetting the AirPods will also remove the AirPods from your iCloud devices. Select Forget Device to continue.

The next step is to reconnect the AirPods to your device.

Place your AirPods close to your iPhone or iPad and open the lids of the charging case. Press and hold the Setup button on the back of the AirPods case for 10-15 seconds until the status light flashes white.

Unlock your iPhone/iPad, tap Connect on the pop-up and follow the prompts to connect your AirPods.

Make a test call (cellular, WhatsApp, or FaceTime call) and check if the applications detect your AirPods.

Reset AirPods Max

Apple recommends charging your AirPods Max for a few seconds before resetting it to factory default.

Press and hold the Digital Crown and Noise Control buttons for 15 seconds until the LED Status Light flashes amber. Keep holding the buttons until the amber light changes to white.

The AirPods Max should now work for phone calls when you reconnect it to your iPhone or iPad.

11. Update Your AirPods’ Firmware

Apple rolls out new features, performance enhancements, and bug fixes to the AirPods via firmware updates. AirPods typically update themselves a few days after a new firmware release. But sometimes, you need to force-install the update.

Firmware-related glitches could be the reasons why your AirPods aren’t working for phone calls. You never can tell.

To force update your AirPods, insert them in the charging case and ensure they hold at least 50% battery charge. Then, connect your iPhone to a Wi-Fi network and disable Low Power Mode and Low Data Mode.

Afterward, place your iPhone close to your AirPods (inserted in the case) and leave both devices for at least 30 minutes (or longer). Refer to our tutorial on updating AirPods firmware for detailed instructions and troubleshooting fixes for AirPods update issues.

12. Disable Bluetooth for Wearables and Smart Gadgets

Third-party apps for wearable devices and smart gadgets can disrupt your AirPods’ Bluetooth connection. In this Apple Discussion thread, some iPhone users who couldn’t make calls via AirPods fixed the problem by disabling Bluetooth for smartwatches and device tracking devices.

Two common culprits are the Fitbit app and the Tile app. If you use either of these apps, check their settings menu and limit or disable Bluetooth connection.

13. Update Your iPhone/iPad 14. Reset Network Settings

This will refresh your device’s Bluetooth connections and other network-related settings. Perform a network reset only if all troubleshooting solutions highlighted above prove abortive.

Open Settings, tap General, select Transfer or Reset iPhone, tap Reset, select Reset Network Settings, enter your iPhone’s passcode and select Reset Network Settings again.

Fix AirPods Hardware Damage

Why Is Uphold App Not Working? 5 Easy Fixes

Uphold is a popular platform that allows users to access, exchange, and send money across different asset classes and geographies.

However, sometimes the Uphold app might not work as expected, causing frustration and inconvenience for the users.

Furthermore, suppose the Uphold app is also not working on your device. In that case, it might be due to some reasons, like the withdrawal limit being exceeded, the portfolio chart temporarily exceeded, scheduled maintenance, and issues in your internet connection.

This article will explore some common causes of Uphold app issues and how to fix them.

What Is Uphold And Why You Might Use It?

Uphold is a multi-asset digital money platform that offers financial services to a global market.

It allows customers to trade directly between asset classes with embedded payments, such as traditional currencies, cryptocurrencies, commodities, and equities.

Furthermore, Uphold has powered more than US$4+ billion in transactions since its launch in 2024.

You might use Uphold to access, exchange, or send money across different asset classes and geographies.

In addition, if you want to invest, trade, or hedge your portfolio with various instruments.

Why Is Uphold App Not Working?

Depending on your issue, the Uphold app may not work for various reasons.

Here are the possible causes of the Uphold app not working on your device.

Withdrawal Limit Exceeded

Portfolio Chart Temporarily Disabled

A Scheduled Maintenance

Not Enough Funds

Issues In Internet Connection

Furthermore, these technical issues might be why the Uphold app is not working.

However, sometimes some issues in your account, like trouble logging in and if your Uphold account doesn’t have enough funds.

How To Fix If Uphold App Is Not Working?

You can quickly resolve any issue in Uphold app once you know why.

Furthermore, troubleshooting is a trial-and-fix process; if one solution doesn’t work, try another until the issue is resolved.

Here are some solutions to fix the Uphold app not working issue.

1. Check Your Internet Connection

You should check your internet connection before going into any solutions.

Sometimes, an interruption in your internet connection can cause issues in the Uphold application, and it will stop working.

Therefore, ensure you have stable internet connectivity and restart the application after installing a connection with higher bandwidth.

Read on to learn how to work from home with slow internet.

2. Check Your Account Balance

You must check your bank account balance and ensure enough funds to cover the transaction fees and exchange rates.

Furthermore, you must also check the market hours and availability of the assets you want to trade or invest in.

3. Check Your Withdrawal And Deposit Limits

You should also check your Uphold account balance and ensure enough funds to cover the transfer or exchange amount.

If you don’t fulfill the requirement, it will look as if the Uphold app is not working.

Furthermore, check your deposit or withdrawal limits and ensure you are within the allowed range for your verification level and location.

4. Check The Uphold Status

You can check the Uphold status page and ensure no service disruptions or scheduled maintenance affect the app functionality.

If there are any outages and errors from the server, wait for the server to patch the error and access the app later.

If none of these steps work for you, contact Uphold support for further assistance.

The Bottom Line

Whether it is a problem with your Uphold account, deposit or withdrawal limits, Uphold login, internet connection, or device settings, above are some steps to help you troubleshoot the issue.

Furthermore, if you use a mobile device, you can also try to uninstall and reinstall the Uphold application.

However, if none of these steps work for you, you can contact Uphold support for more help.

They are ready to assist you through their help center or email address.

External Hard Drive Not Showing Up On Mac? 9 Working Fixes

External hard drives are among the perfect storage solutions to locally save gigabytes of data. You just have to plug the drive into your Mac and access them on the desktop or Finder. However, when an external drive fails to mount and appear, things get problematic.

But don’t worry! I have rounded up the best fixes to eliminate the issue of an external hard drive not showing up on a Mac. But first, let’s understand the possible reasons behind this.

Why is my external hard drive not showing up on Mac?

Here are 7 reasons why your external pen drive, HDD, SSD, or other such drives may not be appearing on your Mac.

The drives are underpowered.

There is a problem with Mac’s USB port.

The external drive is not formatted in a macOS-recognized file format.

There is a temporary issue with your Mac.

You have chosen not to show external drives on your Mac’s desktop.

The cable connecting the disk and Mac is broken, loose, or damaged.

Your external drive has physical damage.

Note: If it’s either of the last two, the mentioned fixes won’t work. You will have to buy a new cable or contact a data recovery service like DriveSavers.

Now that you know the basics, let’s look at the fixes. External Hard Drive Not Recognized on Mac

How to fix an external hard drive not recognized on Mac

1. Change Finder preferences to show the drive on Mac

The first step is to ensure that external drives are allowed to show up on Mac’s desktop.

If the options are already checked, move on to the next fix.

2. Make sure the drive is powered adequately

Small hard drives, SSD, and pen drives might not require additional power. The power they get from Mac’s USB port is sufficient.

But if you have a big hard drive that requires external power, ensure you satisfy that. Secondly, some drives have two ports, and both must be plugged into the computer. If everything is fine here, move on to the next step.

3. Change USB ports or USB Dongle

This is a pretty common trick to solve such problems. I am confident you already tried this. But if you did not, unplug the drive from the current Mac’s USB port and plug it into another. Give it a few seconds and see if it is visible.

Secondly, if you are using a USB-C dongle/hub, unplug it from your Mac and plug it into a different type-C port. In case the dongle is too hot, give it a few minutes to cool, and then try. This should probably fix the issue.

If it didn’t, don’t panic! Move on to the next one.

4. Check the connecting drive cable

Is the cable connecting your hard drive to the Mac wobbly at either end? If yes, do not force it as it may aggravate the problem. Place the Mac on a table or floor. Now, do the same for the drive and connect it to Mac carefully. See if it appears on the desktop or in the Finder.

In case the hard drive is not visible on your Mac, gently move the cable on the joints (where it connects with the drive and Mac) and see if it helps.

5. Restart your Mac

Important Tip: If a simple restart does not help, go ahead and boot your Mac in safe mode. This will help you understand if the problem is related to any software/app on your Mac.

If you see the external drive after booting in safe mode, that means the problem is caused by some app or software (like ones for cleaning your Mac, antivirus app, security apps, etc.). You might have to uninstall those apps.

6. Try using another Mac or PC

Before we move to the subsequent fixes, it is essential to determine whether the problem is with the drive or the Mac itself. To check this, borrow a Mac (or Windows PC) from a family member or friend. Plug the drive in that Mac and see if it shows up there.

If the drive shows up on a Windows PC but not on Mac, that means there is a formatting conflict. We will see how to fix that below.

7. Access the drive using macOS Disk Utility

8. Change the drive format

If First Aid doesn’t solve the problem, you will have to change the drive format, which will erase everything that is on it. Before you do that, it is essential to know more about it.

File FormatOperating SystemHFS+ (also known as Mac OS Extended or HFS Extended)Mac running macOS Sierra and beforeAPFS (Apple File System)Mac running macOS High Sierra and laterNTFSThis is the file format used in Windows PC. macOS can read NTFS but not write to it.exFAT or FAT32Both Windows and Mac can read and write this file format. If you have to choose between the two, in almost all cases, choose exFAT. It is newer and better than FAT32 (shown as MS-DOS (FAT) in Disk Utility).

Looking at the above table, we can derive the following:

If you are on a new macOS version and wish to use the external drive only with Mac, format it in APFS format.

Next, if you also have an old Mac, you can format it in HFS+, which you can use on both new and older Macs.

If you wish to use your external drive on both Mac and Windows, format it in exFAT (or FAT32 if you have Windows XP or earlier).

And if you wish to use your external drive mainly with Windows PC, format it in NTFS. You can still read files on it when you connect this drive to Mac.

Thus, depending on your situation, here is how to format the external drive using Disk Utility.

Note: It will erase all data currently on it. Thus, ensure to copy it somewhere before proceeding. You may also connect the drive to a Windows PC, copy everything on the PC or other drive, and then format it using Mac to the desired file format.

How to format an external drive using Disk Utility on Mac

Once done, you will be able to see the drive on your Mac.

9. Reset NVRAM or PRAM on Mac

Finally, is the file format correct? Are the cable, USB ports, and everything else works fine? But you still cannot see the external drive? Go ahead and reset NVRAM. If your Mac shuts down when you plug an external drive, fix it by resetting the SMC.

These are the ways to solve the problem of ‘external drive not showing on Mac.’ I hope the solutions helped, and now you can use your drive. If you have some queries, check the following section.

FAQs

Read next:

Author Profile

Arshmeet

A self-professed Geek who loves to explore all things Apple. I thoroughly enjoy discovering new hacks, troubleshooting issues, and finding and reviewing the best products and apps currently available. My expertise also includes curating opinionated and honest editorials. If not this, you might find me surfing the web or listening to audiobooks.

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